ISO 9001:2008 Overview+Internal Auditor Package

ISO 9001:2008 Management Overview Course Descprtion:

This course introduces the ISO 9001:2008 standard by presenting a brief history of the standard and then discussing the advantages this international model provides to any organization desiring to develop a quality management system built upon identifying the processes within a business, developing consistent production plans for that business and implementing structured improvements to succeed in today’s competitive marketplace.

Lesson 1: Introduction to ISO and its Purpose  

  • International Standards for Quality 
  • Definition ISO •International Trade 
  • The importance of ISO 9000 
  • The purpose of ISO •Quality Systems

Lesson 2: Quality Management Principles 

  • The eight quality management principles 
  • Customer-Focused organization 
  • Leadership 
  • Involvement of people 
  • Process Approach 
  • System approach to management 
  • Continual improvement 
  • Factual approach to decision making
  • Mutually beneficial supplier relationships

Lesson 3: Introduction to the Requirements of the ISO 9000:2008 Standard 

  • Interpretations of Key Terms
  • Elements of A Quality System 
  • ISO 9000:2008 Standard 
  • Quality Management Process Model 
  • Quality System Requirements 
  • Management Responsibility 
  • Resource Management 
  • Product Realization 
  • Measurement, Analysis and Improvement 
  • Summary

ISO 9001:2008 Internal Auditor Course Description: 

This course will cover the aspects to becoming an internal auditor for ISO 9001-2008. You will understand the ISO 9001:2008 Requirements for a Quality system structure and documentation, plus Audit methodology and techniques. It will also cover and give Practice on Internal audit non-compliance and how to convert a written procedure to a process map or flowchart. 

This course includes the following lessons: 

  • Background and Development of ISO 9001-2008 
  • The Structure and Requirements of ISO 9001-2008 
  • The Process Management Approach
  • Audit Preparation and Planning

Lesson 1: Background and Development of ISO-9001-2008 

  • Introduction
  • Major Changes in ISO 9001-2008 
  • The Quality Management Principles

Lesson 2: The Structure and Requirements of ISO 9001:2008 

  • Introduction 
  • Evolution of the Standard 
  • ISO 9001-2008 Structure 
  • Open Ended Requirements 
  • The Documentation Requirements of ISO 9001:2008

Lesson 3: The Process Management Approach 

  • Introduction 
  • Process Management Approach 
  • The Planning Phase 
  • Establish Process Measurements 
  • Analyze the Process
  • Design or Redesign the Process 
  • Process Mapping

Lesson 4: Audit Preparation and Planning 

  • Introduction
  • Fundamentals of Internal Auditing 
  • Decide how to Audit